What you should NEVER do with these emails Bingo! Your identity has just been stolen and now there’s every chance your credit card will be used for fraud. The scammers are hoping you’ll ring that number to cancel the order, at which point they will probably ask for personal details such as your name, address and credit card number “for security reasons”. That’s not a genuine Amazon line - if you Google the telephone number, you’ll find others reporting it’s a fraud. That’s where the telephone number comes into play. The scammers are hoping you’ll spring into action to cancel the order. The goal of the email is to instill panic - someone’s ordered an expensive iPhone on your account and they’re having it delivered to a different address. In this case, the order confirmation was for a new iPhone. Why bother sending these emails, you may wonder? What are they hoping to achieve? All of these signs combined are confirmation that this email is not genuine. It has no street name, for starters.Įlsewhere in the email there are typos that Amazon wouldn’t let slip through. The address the package is supposed to be sent to is clearly wrong. The “Call our Toll-Free” line just cuts off, for example, and then rolls into another line prompting you to call a number (we’ll come back to that shortly). In the email above, for example, there are clear errors that genuine Amazon emails wouldn’t make.
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